Terms & Conditions

Use of this site

The rights and design of logos and icons on Nevolve website vary and we advise that you contact us if you wish to use any of the icons/designs provide if you are unsure of their individual rights. Nevolve sites contains content that has varying copyright, trademark and other intellectual property rights and so we advise that you contact us to verify these rights if you are not sure in advance. Due to this we advise that you write to us for permission to reproduce or modify (electronically or in any other format) any part of any Nevolve website if you are unsure of those rights. We do allow the reproduction of our content for personal/internal use as long as it does not in fringe other parties rights (I.e. Google). This site is available to both commercial and personal use and is solely intended for UK residence only. We prohibit any links and automated access to the Nevolve websites by any means without our written permission.

Liability

We try to ensure the accuracy of all of the content. However, due to the nature of the services we do not accept any liability for the usage of the content, made by you. The content of Nevolve websites should only be used for information purposes and you should not rely on it to make (or refrain from making) any decision or take (or refrain from taking) any action.

Nevolve websites are for personal and commercial use. Due to the nature of the services Nevolve cannot be held responsible in any circumstances for your loss of profits. Nevolve will also not be responsible for any loss including wasted expenditure, corruption or destruction of data unless the loss results from something Nevolve has knowingly done wrong.

Nevolve is not liable for any damages or losses resulting from your inability to use any of Nevolve's websites. Nevolve cannot promise that the its websites will be uninterrupted or entirely error free. Because of the nature of the Internet, the websites are provided on an "as available" basis. Nevolve will not be responsible to you if we are unable to provide any of our websites for any reason beyond our control. However if user's are unable to use the services for an unreasonable period of time we will extend any time limits involving expiry dates at our discretion.

Nevolve is not liable for any unforeseen circumstances which may occur after the start of this contract, which may affect the contact/services/access that we provide in regards to our websites.

Good & Services

Nevolve provides a download service for purchased products once an authorised debit card / credit payment has been made via this website Nevolve only guarantee services up until the point that information leaves our servers. Customer therefore accepts that it is their responsibility to make sure they meet the service requirements stated at the Chloe product information section on this site. If customers do not receive part/all of the stated services on this site or are unhappy with them they should seek a refund, which is explain in the relevant section in this document.

Delivery Policy

Once a purchase has been made, the product will be available via a secure download. The link to this download will be presented to the customer after their debit/credit card has been authorised. The link will also be sent out via an email together with their licence key within 24 hours.

If Customers do not receive their download links or licences keys within 24 hours, they should contact us via our contact information at the bottom of these terms & conditions.

Cancellations

Customers have 28 days from their purchase date to request a refund. To request a refund please either submit a support ticket via our website or contact us via our contact information at the bottom of these terms & conditions.

Card Refunds

Customers may require refunds to their credit/debit cards for the following reasons:

Services\Products were not provided as described
Services\Products were not provided in a reasonably amount of time
The Customer is unhappy with the services\products provided

Card refunds will be issued in full if it is deemed to be appropriate under the terms stated above and to comply with the laws of England and Wales.

*A administration fee of up to 25% (RRP) may be charged on non-defective returns

Data protection and privacy

Any details which you provide to us from which we can identify you are held and processed in accordance with the Nevolve Privacy Policy.

Changes to the terms

Nevolve may change its websites or terms (including site specific) at any time. If you use any of our websites after Nevolve has changed such terms and/or conditions you will be bound by the new terms. We will provided notification of any of these changes via established links (email/website/social network sites).

Governing law and jurisdiction

These terms and your use of this Site are governed by, and construed in accordance with, the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

Ownership

This site is owned and operated by Nevolve Ltd of 4, Pryors Green , Bognor Regis, West Sussex PO21 4LR. Registered Number: 06739279. If you have any queries please contact us via our website Contact Us page

Customer Service Contact Information

Address:

Customer Services,
4 Pryors Green,
Bognor Regis,
West Sussex,
PO21 4LR

Email:

*Phone:

* Please note: The number provided is for customer enquires only. We DO NOT accept sales or marketing calls on this number and are registered under the Telephone Preference Service (http://www.mpsonline.org.uk/tps/).